Privacy Policy

Effective Date: 03/12/2025

Carezipp Private Limited (“we,” “our,” or “us”) operates the CareMedizipp platform available at https://care.medizipp.com/ (the “Platform”). We are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform to hire caretakers, nurses, healthcare professionals, or access healthcare-related services. If you do not agree with the terms of this Privacy Policy, please do not access or use our Platform.

1. Information We Collect

a. Personal Information

• Full name
• Mobile number
• Email address
• Residential or service address
• Login credentials
• Payment-related details (processed via secure third-party gateways)

b. Patient & Care Information

• Patient name and age
• Health condition or care requirements
• Type of service required (nursing, caretaker, physiotherapy, etc.)
• Service preferences and special instructions

c. Usage & Technical Information

• Device type, operating system, browser details
• IP address and approximate location
• Platform usage data (pages visited, time spent, features used)

2. How We Use Your Information

• Provide and manage healthcare services
• Connect users with suitable caretakers, nurses, or healthcare staff
• Process payments and generate invoices
• Communicate regarding bookings, service updates, or support queries
• Improve platform performance and user experience
• Prevent fraud and ensure platform security
• Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell your personal data. Information may be shared only in the following cases:

• Healthcare Service Providers: Limited necessary information is shared to deliver services effectively.
• Payment Partners: Secure handling by authorized third-party gateways.
• Third-Party Service Providers: Hosting, analytics, or customer support under confidentiality agreements.
• Legal & Regulatory Authorities: When required by law or to protect rights and safety.

4. Data Security

We use appropriate administrative, technical, and physical security measures to protect your data. However, no digital platform can guarantee 100% security.

5. Data Retention

We retain personal data only for as long as required to provide services and fulfill legal or contractual obligations. You may request deletion of your personal data by contacting us.

6. Your Rights

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent (subject to legal limits)

📞 8792612405
📧 helpmedizipp@gmail.com

7. Cookies & Tracking Technologies

We may use cookies to improve user experience and analyze platform usage. You can manage cookie preferences through your browser settings.

8. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked from our Platform.

9. Updates to This Privacy Policy

Updates will be posted on this page with a revised effective date. Continued use of the Platform implies acceptance.